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Erbil International Hospital

Medical Centers

One of the worst hospital experiences I have ever gone through. While I was trying to take care of my mother, the hospital staff made everything more stressful. Instead of providing the necessary medication, they handed me a prescription and told me to go buy everything myself from the pharmacy . Af

Contact & Info

Address
Near Makhmur Square, 100 m Road, Erbil, Erbil Governorate, Iraq
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Erbil International Hospital — photo 11 / 5

Photos from Google Places

Ratings

Google Reviews
3.8/5

170 total reviews

🤖AI Analysismedium confidence
4.5/10
4.5
~ Mixed authenticity

Erbil International Hospital presents a mixed bag, with some patients praising specific doctors for life-saving care and a good atmosphere, while others report severe issues with staff professionalism, organization, and basic patient care including doctor follow-up and facility cleanliness.

✓ Strengths

  • Specific doctors (e.g., Doctor Hiwa/Kiwa) are highly praised for skill and saving lives.
  • Some find the atmosphere good for patients and staff cooperative.
  • Apparently a modern hospital with international standards and advanced equipment (according to a very detailed, older review).

✗ Weaknesses

  • Significant complaints about unprofessional, disrespectful, and unhelpful staff.
  • Lack of organization and communication, especially regarding medication and patient guidance.
  • Doctors reportedly do not visit patients before/after surgery or provide follow-up.
  • Issues with facility cleanliness (rooms, toilets, food), lack of sanitizers, and parking.
  • Concerns about management being focused on money over healthcare.
  • Unexpected charges for below-average food and long waiting times for appointments.

The mix of highly detailed negative reviews and older, generic positive/descriptive ones suggests a potential decline in service or highly inconsistent experiences.

Reviews from Google

A
Ameen Hisham
2 months ago

One of the worst hospital experiences I have ever gone through. While I was trying to take care of my mother, the hospital staff made everything more stressful. Instead of providing the necessary medication, they handed me a prescription and told me to go buy everything myself from the pharmacy . After returning with the medicine, they simply told me to take it up to the ninth floor — the surgery department — with zero guidance or assistance. They also handed us food without explaining that it wasn’t included. Later, when we went downstairs, they charged us 15,000 IQD for a lunch that was absolutely below average: watery soup, a tiny piece of chicken, and a bit of rice. For a hospital, this level of service is unacceptable. What bothered me the most is that the doctor never visited to check on the patient, not before surgery and not after. No follow-up, no reassurance, nothing. If you care about your loved ones, avoid this place. The lack of organization, communication, and basic patient care is shocking.

Z
zaid amer
a month ago

It is a good hospital with good atmosphere for the patients and cooperative staff.

S
Susan Zuzanna
4 months ago

The best hospital in Iraq if not the whole Middle East. Doctor hiwa is the best most talented doctor. Saved our mother’s life. We have visited many corrupted doctors, in the past, but this one is magnificent. God bless you Doctor Kiwa and the owner of the hospital both very nice and respected people. Lots of love from Maher, and patient Samira.

A
Aio Palany
5 years ago

پێشکەوتووترین نەخۆشخانەی هاوچەرخ بە ستانداردە جیهانیەکان بە سەرپەرشتی کارمەندان و پزیشکانی ناوخۆ و دەرەوەی وڵات بەبەکارهێنانی نوێترین و ناوازەترین ئامێرەکان پێشبڕکێ لەگەڵ نەخۆشخانە پێشکەوتووەکانی جیهان دەکات بەشەکانی نەخۆشخانە پێکهاتووە لە : زیاتر لە ١٠٠ ژووری نەخۆش بەشی فریاکەوتن بەشی چاودێری چڕ بەشی چاودێری چڕی کۆرپەیی EIH SCOPE CENTER سەنتەری ئێسک و شکان و بڕبڕەی پشت سەنتەری منداڵبوون و نەزۆکی و نەخۆشیەکانی ئافرەتان سەنتەری گورچیلە و میزەڕۆ سەنتەری جوانکاری نۆرینگە و کلینکی پسپۆڕیەکان هۆڵەکانی نەشتەرگەری هۆڵی منداڵبوونی سرووشتی بەشی تیشک و سۆنار تاقیگە دەرمانخانە هۆڵی کۆنفراس چێشتخانە و کافتریا مۆتێل و شوێنی حەوانەوە

R
Rawer Asad
a year ago

One of the worst hospitals I’ve seen, I’ve had several bad experiences and the only reason why I went back so many times was just because it’s the closest to me for emergencies, but never again! I would die before going back to that place The management are idiotic, ignorant and blinded by money making, that they have completely forgotten the idea of healthcare! The staff are very unprofessional and disrespectful, they do not talk to you like your a human, they lack any sense of responsibility or professionalism, I’m pretty sure most of them are not even eligible to be employed anywhere else The place lacks a lot of facilities, like clean rooms, clean food, sanitizers, clean toilet, food waiting area’s, or even a parking lot!!! And just today. I had an appointment for one of my relatives, our appointment was at 2 on a Friday which is weird to begin with but we won’t complain here, I hurried up so I’m there 10 min’s early but the doctor wasn’t even there, I go and I’m like where is the doctor? They are like this is his break time, then they made me wait 2 hours for him to not even be back, I got furious I went to complain to the staff they didn’t even listen to me, so I just respectfully asked for my money back and left, which by the way they charge more than anyone else Save yourself a ton of trouble and don’t even think of going there no matter what doctor is working there!

Showing up to 5 most recent reviews from Google

Opening Hours

  • MondayOpen 24 hours
  • TuesdayOpen 24 hours
  • WednesdayOpen 24 hours
  • ThursdayOpen 24 hours
  • FridayOpen 24 hours
  • SaturdayOpen 24 hours
  • SundayOpen 24 hours